At Make & Stow, we take pride in the quality and craftsmanship of our products, and are committed to customer satisfaction.
We’ll gladly accept your return of unused merchandise within 30 days of shipment for exchange or refund. Returns of merchandise received after 30 days of shipment will be exchanged or refunded for merchandise credit. Simply follow the instructions on the packing slip enclosed with your order. If you wish to return your purchase for a different product, we’ll ship the new items to you with no additional shipping charge (US addresses only).
When returning an item, please complete the information on your packing slip, and use the return address label we provide. Pack your return securely and be sure to ship it via insured US Mail or UPS Ground, and obtain a tracking number. Retain your shipping receipt for your records.
Delivery within the United States
Once you've submitted your Make & Stow order, it will be processed within 7 days (usually much faster). Upon processing, your item(s) will ship via UPS, USPS, or Fedex, with delivery time based on the shipping speed you selected at the time of checkout.
International Orders
For international shipments, delivery time varies, depending on your country's custom processes. Generally, international orders are delivered between 6-14 days after fulfillment. Please keep in mind that international orders may be subject to import duties and customs taxes that are incurred once the package reaches the country of destination. All customs, tariffs, and brokerage fees are the responsibility of you, the buyer. Make & Stow has no control over these fees. If you have questions regarding customs policies, please contact your local customs office.
